My Device Went For a Swim. Now What?

It’s pretty much common knowledge that these days, most of us are tied to our mobile devices.  Our smart phones, tablets, phablets, and everything in between are now part of our daily lives.  We’re connected 24/7 with these devices, for better, or for worse.

It’s also common knowledge that any type of liquid is a huge adversary of these devices.  Our devices don’t adapt well to water, coffee, soda, or the … toilet.  Liquids and electronics just don’t mix.

And yet, most of us have had that terrifying moment where our precious device comes in contact with liquid.  It’s a horrible moment, filled with denial, panic, and confusion (I can speak personally to this).  With that in mind, we offer some suggestions on what you can do if your device goes for an unintended swim.  Hopefully one of these tips can save your device!

 

Turn off Your Device

Our gut reaction is to make sure our device is okay.  Is there water in there?  Does everything still work?  Did I lose all of my selfies?  Totally understandable, but in this case, powering that thing off as soon as possible can often mean the difference between salvaging your device, or shelling out a nice chunk of change for a replacement.

 

If Possible, Pull Out the Battery

Remember – liquid is the enemy, and we need to get rid of it as quickly as possible.  There are certain devices, such as iPhones and iPads, where the battery can’t be taken out without disassembling the device.  But if you do have a removable battery, we’d suggest you take it out as soon as possible.

 

Don’t Plug it In

Whatever you do … do not plug your phone in.  Remember, water and electronics just don’t mix, and plugging it in is just a bad, bad idea.

 

Keep the Hairdryer in the Drawer

One thing we hear a lot when clients bring their devices in with liquid damage, is the idea of using a hair dryer to dry things up.  It makes sense, but remember that with all of that hot air comes another enemy – namely, dust.  A great alternative is to actually use a vacuum to try and rid that device of all that liquid.

 

Brush Brush Brush

Don’t forget to floss, too.  Just kidding.  But taking 90% alcohol or higher, soaking a toothbrush in it, and scrubbing areas like your charging port and headphone jack will help your cause.

 

Unplug for 24 Hours

It’s hard, we know.  But give your device at least 24 hours to dry out before you charge it, turn it back on, or do anything else with it.  If you still see visible water, then we’d suggest you wait even longer.  Think of it as your opportunity to go off the grid for a little bit.

 

Save the Rice for Eating

A myth that is widely spread is that placing your device in a bag of rice will help dry it out.  It really doesn’t.  Your device will dry out the same whether or not you use rice.  In fact, rice can get lodged in the small ports in your device, making your repair experience even more adventurous.  So rice … great for stir fry, but not for mobile devices.

 

If you have liquid damage to your mobile device, 815 Media offers a free liquid assessment.  Give us a shout.

 

Keep Your iPhone’s Data Usage In Check

For the second time this week, the people over at iPhone Hacks have addressed a question that we hear a lot from our mobile customers: Why is my iPhone using so much data, and how can I make it stop?!

We hear this question a lot, and the answer is usually different for each customer.  That being said, if you are an iPhone user, there’s some things you can do to help get your data usage under control.  Give this article a read – your phone bill will thank you later.

Solving iOS9 Battery Woes

One of the top complaints we hear about customers’ smartphones relates to battery life.  Sometimes it’s horrible right out of the box, while other times customers comment that the battery isn’t performing as well as it used to.  Sometimes a new battery does the trick, but other times, some simple software settings can make a huge difference in battery performance.

The folks over at iPhone Hacks have put together a great list for any of you iOS9 users who might be struggling with battery issues.  We’ve seen these work, and if you are experiencing problems, we hope these work for you as well!

We’re expanding our product line

That’s right — Right in time for the holiday season! We are so excited to announce that as of today we now stock Belkin Lightning to USB Cable.

Lightning to USB Cable

This four foot cable can be used for iPhone 5/5s, iPad Air, and iPad mini. They can be purchased for $18 plus tax, which is considerably cheaper than any of our competitors.

And they make great stocking stuffers!

iPhone 4 Singing the iOS 7 Blues?

So here’s the situation.  You’ve got an iPhone 4.  It’s been your trusted friend when it comes to sending texts, checking Facebook, making calls, and so much more.  You’ve developed a relationship based on trust:  your iPhone 4 trusts you to take care of it, and you trust it to be a high-powered computer in your pocket.

Then September 2013 happened, and everything changed.  iOS 7 was released.

While your iPhone 4 had a nice shiny new coat of paint, it just wasn’t the same.  With a few taps, and a single download, your once trusted friend became slow, unresponsive, and miserable at times to use.

Well, you’re not alone.  Many iPhone 4 users have experienced these problems, directly tied to the iOS 7 upgrade.  In fact, we get that question a lot – “should I upgrade my iPhone’s software?”  And if you’re not the type that’s interested in jailbreaking your iPhone 4, and a new iPhone isn’t currently an option, you might find yourself stuck with a less than responsive iPhone 4.

Our stance on iOS 7 on the iPhone 4 has been this:  if you can hold off, please do.  Most of your apps will continue to run fine, and iOS 6 is a great mobile operating system.  However, with the release of iOS 7.1, there may finally be some good news for you iPhone 4 users, who have already made the jump to iOS 7.  According to Ars Technica, they are seeing improved performance in apps such as Safari, Camera, Mail, and more.  A pretty impressive feat, given that the A4 chip on the iPhone 4 is nearly four years old.

Now before you get too excited, the 7.1 update won’t likely return your iPhone 4 back to those blissful days of iOS 6. That being said, iOS 7.1 might be enough to get you by until your next mobile phone purchase.

 

 

 

We’re Expanding!

Since our beginnings, 815 Media has worked tirelessly to establish itself as a business on the cutting edge of online solutions.  We’ve worked day and night to provide first class service and support for our customers in areas such as web design, e-commerce, email marketing, social media, and much more.  Today, we’re thrilled to announce that we are expanding into some new areas.  We’ve been preparing for this announcement for a long, long time, and we’re excited to finally be able to share some details with you!

So – What Is It?

According to the Pew Research Center, the mobile phone is the most quickly adopted piece of consumer technology in the world – ever!  There’s tons of mobile phones out there, and more and more tablets are making their way into homes, schools, and businesses all the time.  This continuous movement towards becoming more and more mobile also presents some challenges – what do we do when our beloved phone or tablet breaks?  This is where 815 Media comes in!

We’ve been busy getting trained and certified in mobile device repairs.  We’ve traveled the country, talked with dozens of experts, and made every preparation in an effort to be at the forefront of this industry.

What Can You Fix?

There’s a lot of mobile devices out there, so we won’t list them all.  But here’s some popular options that we are trained and certified to work on.  If your favorite mobile device isn’t listed above, no worries – we can still help you out!

  • All Apple devices (iPhones, iPads, iPods)
  • Android devices
  • Windows devices
  • Blackberry devices
  • Flip phones, candy bar phones, etc…

What Types of Things Can You Help With?

Our certified technicians are ready to help you with the following:

  • Broken screen
  • Damaged headphone jack
  • Broken buttons
  • Faulty battery
  • Water damage
  • Speaker malfunction
  • Customization
  • Unlocking
  • Jailbreaking

Anything Else?

Definitely, but these are the important details that we wanted to get out to you right away.  We’ll be updating our website and social networks with more information over the next few weeks.

You’re Still Giving Away T-Shirts, Right?

You better believe it!  We’re kicking this new venture off in true 815 style, with a giveaway!  Keep watching our Facebook page – details are coming soon!

Thanks for taking the time to read this.  We’re excited to finally share this news with you.

 

Detect iPhone & iPad in PHP

Oh and this works for the iPod touch as well.  I’m aware that there are great mobile detection solutions out there but I was working with a client recently that has a flash logo animation on their site and unfortunately the source file was unavailable to tweak.  To accomplish this I applied a “simple fix” by using the following code to display alternate content if the visitor is using an Apple device.
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